Read the Case Application#1titled Big Brown Numbers

• Go further into depth from the textbook (using the chapter's events, concepts, theories, and theorists)
• Include a reference (a reference list must be included at the end)

4-14 Why is efficiency and safety so important to UPS?

A:

4-15 Would you characterize a driver's route decisions as structured or unstructured problems? Programmed or nonprogrammed decisions? Explain.

A:

4-16 How would ORION technology help drivers make better decisions? (Think of the steps in the decision-making process.)

A:

4-17 How is UPS being a sustainable corporation?

A:

References: