Read the case studies below. For each one, describe how you would handle the situation. What would you say and what method of communication you would use? Also, identify some measures to take to avoid similar challenges in the future.

1. A co-worker emails you about the upcoming office potluck and also asks about your executives upcoming family vacation. She is curious about how long hell be gone, where he is going and where he will be staying. Your executive does have a habit of talking about his vacations. This is not the first time she has asked about your executives personal life. What do you do?

2. Your executive is on the phone and as usual, forgets that people can hear her in the open-concept office and is speaking quite loudly. You notice an employee loitering near her office where she cant see them and you are sure he can hear every word. This seems to be an on-going issue, some people in the office have asked you about matters that are confidential because theyve overheard her conversations. What do you do?