Question: Read the case studies From products to product-service systems: IT-driven transformation of a medical equipment manufacturer. Harvard Business Review. What role did IT have in

Read the case studies "From products to product-service systems: IT-driven transformation of a medical equipment manufacturer". Harvard Business Review.

  1. What role did IT have in the transformation of Meditec?
  2. Why was it so important that Meditec change its strategy and business model?
  3. Explain what was meant by a customer-centric view; and why was it so important to Meditec?
  4. Which risks and challenges result for Meditec from its IT-driven transformation because because of the duration, complexity and uniqueness of the project?

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