Question: Read the case study and answer the following questions. Equal Treatment Fails Suzana manages the payment department of Ibsul Investment Berhad a well-known stock broking

Read the case study and answer the following

Read the case study and answer the following questions. Equal Treatment Fails Suzana manages the payment department of Ibsul Investment Berhad a well-known stock broking company in Penang. Times have been tough and she has been told that she will have limited funds for the annual salary increment. Suzana tries to be fair to all her employees. She has decided to take the entire pool of funds for increments and distribute equally via 5% salary increase for everybody in her department. She then announced the salary increase at a department meeting at the end of last month. A few days after the meeting, one of the employees. Fazlina came to her office and complained about her small increment and asked why she was receiving the same percentage increase as everyone in the department. Suzana explained that due to limited funds available for salary increases, she thought it was fair to share the funds equally with everybody. She also wished that she could do something to recognize Fazlina's hard work and contributions. Two week later, Fazlina gave notice that she would be leaving the company because she found a better job working in an established investment bank. Suzana is disappointed and confused as she thought Fazlina liked her job. Suzana is going to miss Fazlina as she could always rely on her to advise customers on payment and also arrange for replacements of subordinates in emergencies situations. Required: a. Based on the case above, explain why did Fazlina quit Ibsul Investment Berhad. (5 marks) CONFIDENTIAL/4 FBA/PMS2123/AUG21 b. In your opinion, is Suzana using the right way to reward her employees? Do you think is there anything that she should have done differently? (7 marks) c. Discuss the relevant theory to be applied by Suzana in the situation. (13 marks)

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