Read the Case Study below and answer ALL of the questions that follow.

Conflict Management and School Leadership

Schools are prone to conflicts and breakdown in communication especially in an age where all role$-$players are aware of

their rights. School$-$based conflict can be ignited by a number of aspects. Yet school principals as managers, are expected

to be able to creatively address conflicts in their schools. This was a qualitative study that included eight school principals

from four primary and four secondary schools in two historically black African areas $($townships$)$ in the Gauteng Province,

South Africa. The participants were interviewed, and their schools were observed as well. The study found out that few

principals are prepared adequately for conflict management. They tend to misunderstand the role of conflict and maintain

that it should be immediately avoided or halted. The discussion closes with recommendations, and among these is the

need to empower school principals with conflict management training before they assume their leadership positions.

Question $1(25$ Marks$)$

Referencing the insights from Runde and Flanagan's theory presented in the article, provide a detailed analysis of three

distinct conflict resolution strategies that school principals can employ when managing conflicts in educational institutions.

For each strategy, analyse a real$-$world scenario where it would be most effective and explain the potential outcomes of

implementing that strategy.

Question $2(25$ Marks$)$

Based on the article's discussion of the importance of a positive school culture in conflict management, outline a

comprehensive plan for a school principal to foster a culture of collegiality and collaboration among the staff. Identify at

least $3($THREE$)$ specific strategies or actions the principal should take and provide a rationale for each. Critically discuss

potential challenges that may arise during the implementation of these strategies and propose solutions for addressing

them.

Question $3(25$ Marks$)$

Based on the insights from the article and your understanding of professionalism in the workplace, analyse the significance

of professionalism in contemporary organisational leadership. Critically discuss key attributes and behaviours that

exemplify professionalism among leaders and their impact on team dynamics and organisational culture. Provide real$-$world

examples of leaders who have demonstrated exceptional professionalism and explain how it contributed to their success.

Question $4(25$ Marks$)$

Drawing from the principles of motivation discussed in the article and relevant literature, critically evaluate the role of

motivation in effective organisational leadership. Provide examples of how motivational strategies can positively impact

team performance and overall organisational success. Examine the challenges leaders may face in maintaining high levels

of motivation within their teams and propose strategies to address these challenges