Question: Read the case study below and answer ALL the questions that follow. RSA Speed Couriers It is vital to have sturdy packing and a sturdy

Read the case study below and answer ALL the questions that follow. RSA Speed Couriers It is vital to have sturdy packing and a sturdy intermodal container in order to transport cargo to global markets nevertheless, additional requirements are necessary. The majority of people, when discussing supply chains, think about the process by which a product is manufactured. We frequently discuss the stages of the supply chain, which include the design of the product, the acquisition of raw materials, the production processes, the management of inventories in warehouses, and, lastly, the development of logistical plans to ensure that the items are delivered to the consumer in a secure and timely manner. The movement of the raw materials or products via the supply chain is one of the major stages that is nestled amid many other stages. When it comes to transporting materials to their final destinations, this issue is the primary reason why packing plays such an important role. The year 1999 saw the beginning of RSA Speed Couriers, a company that specializes in the transportation of packages, envelopes, and freight. It is possible to travel to and from any location inside South Africa and the nations that make up the BNLS (which stands for Botswana, Namibia, Lesotho, and Swaziland as well). On a daily basis, it reaches 400 towns, and on a bi-weekly or ad-hoc basis, it reaches an additional 1044 towns. Its distribution network is comprised of 36 branches, which includes six hubs and four BNLS branches. Over the course of a typical month, RSA Speed Couriers is responsible for the collection and delivery of 1.2 million packages through this network. For the first time, RSA Speed Couriers introduced its RSA Pak and Pak prepaid boxes in the year 2010. The Pak box has dimensions of 10 centimeters by 30 centimeters by 40 centimeters and is intended for shipments that weigh up to 2 kilograms. The dimensions of the Pak are 20 centimeters by 30 centimeters by 40 centimeters, and it has the capacity to safely transport up to 5 kg. The boxes are made to order to be impenetrable to tampering and to be substantial. The Paks are offered for sale to consumers at a flat fee, which means that the costs of the box cover not only the packaging but also the transportation of the package. In addition, a designated barcoded prepaid dispatch note was developed in order to facilitate the unmistakable identification of prepaid shipments. It is necessary to affix this dispatch letter to each and every Pak before it is sold to the customer. The visual appeal that is created by packaging has the potential to entice customers to purchase your products. The majority of companies are aware that a product that is visually appealing and displayed on a shelf might convince buyers to choose that product above others on the shelf. Many businesses may come to the conclusion that the only way to differentiate themselves from competitors on the shelf is to use bespoke packaging nevertheless, decoration has the ability to transform any commodity packaging into its own distinctive package. It is the same with regard to the packaging that is utilized in the manufacturing procedures. Visually attractive packaging, as opposed to shipping items in the same drab cartons and boxes, creates an experience that is both pleasing and memorable for the customer when they receive the package. The designs of packaging have also made it possible to incorporate mobile-friendly promotional functions, such as QR codes, which enable customers to acquire further information about related items, the firm, or sales discounts on future products. The Paks are aimed at freight that originates in regional towns, with the objective of boosting the amount of freight that is coming out of those towns, which have traditionally had a rather unidirectional flow of freight. Within the borders of South Africa, they can be delivered to any of the main or regional centers that are handled by RSA Speed Couriers. Customers have the option of calling the national contact center or entering the barcoded dispatch note number on the RSA Speed Couriers website in order to track the delivery of their packages. Source: Pienaar & Vogt: 2020 QUESTION 1(20 Marks) As highlighted in the case study "When it comes to transporting materials to their final destinations, this issue is the primary reason why packaging plays such an important role". In assisting RSA Speed Couriers, strategically examine the key factors that need to be included in the development of packaging solutions.

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