Read the case study carefully and write the answers The information system (IS), which supports capturing, gathering, and distribution of knowledge, is one component of the organizational memory; and it is defined as an organizational memory information system (OMIS). Data collected have been qualitative, and most of the questions have been open ended with some close-ended type of questionnaire finally put together to collect qualitative data as previously mentioned. The data collection method used has been structured interviews, "face to face," with all 14 employees in the company, including the 12 PS consultants and the two employees in the IS support team.It should be noted that, before conducting the interview with the 12 PS consultants, each of them had been given a clear definition of the term OMIS(organizational memory information system) in terms of functions, resources, and tools. The main assumption we used is that the slowdown in IT industry at that time on the international and local levels, and the related increase in job insecurity, do not negatively impact the employees' use of the OMIS in terms of sharing knowledge. As for the interview questions, they have targeted the following areas: the existing setup and how it supports the OMIS, the main issues that hinder the implementation of a successful OMIS, and the main areas that need improvement. The interview questions have targeted each of the factors stated in the above section, where each of the factors with its main points has been put into questions targeting answers that should clarify how the model could be applied, as well as the main points needed to be covered in the implementation phase. The role of the questions is to highlight the main factors in relating all those points all together, combined with the Jennex, Olfman, and Pituma OMIS Success Model, which had finally led to a realizable framework towards the implementation of a successful OMIS. On the other hand, and as this case study is qualitative, the findings will be directly resulting from the questionnaires' answers.This means that we have to assume that all interviewed employees had given honest answers without any intentional bias. The main limitation of this case study is that we are only qualifying the "computer documents" form of OMIS by focusing on intranet, e-mail, and portal services. The other two forms of OMIS (paper documents and self-memory) are not covered. Also, other means of knowledge diffusion and transfer (such as direct contacts between people and communities of practice) are not covered. On the other hand, cultural issues related to knowledge management and organizational memory are not analyzed. After conducting the interviews with all the staff members of the PS division of "CITE," a successful implementation of an OMIS is affected by multiple factors. The following factors like Training, Management of OMIS, Communication, Technology and Corporate Culture have been identified.*

1. What are the different kind interviewing techniques used in the data collection? What technique was used in this case study? What are its advantages and limitations?*

2. What are the other techniques for collecting data/knowledge?*

3. What is meant by corporate memory and how it is enhanced by this information system?*