Read the exercise "Your Departmental Diversity Program" on page 219 in Umiker's Management Skills for the New Health Care Supervisor. From the scenario to answer the following questions:

1.) Develop a SWOT Analysis for this scenario.

2.) Based on your SWOT Analysis, outline the steps you believe would make your transition into your new role as smooth as possible. In addition to your outline, provide two SMART goals and an action plan to implement these goals.

3.) Based on the scenario, do you need to create a diversity training program? If so, what topics should be covered? If not, explain why.

4.) Elaborate on at least three ways that embracing cultural diversity benefits an organization.

5.) How does embracing cultural diversity within a company benefit external customers?

6.) Which AHIMA Code of Ethics principle(s) would apply in this scenario? How would knowing this principle guide your next steps?

AHIMA Code of EthicsLinks to an external site.