Read the following article (link below) and answer the questions below based on what you learned from the reading.

More showrooms, digital mirrors among ways COVID-19 may change retail (article)

Question(s): Answer Q.1 and choose one other question (Q.2 or Q.3) to answer in your post.

Answer Required:

1. Based on the article, how are retailers deciding on which channels to use in order to get products to consumers as the result of the impact from COVID-19?

Choose One of the Following to Answer:

2. An effective retail strategy requires careful planning of the retail mix. According to the article, how will the effects from COVID-19 impact the retail mix moving forward? As a consumer, do you think these efforts will help? Why or why not?

OR

3. Have you noticed any changes to your own retail experience since the pandemic started (excluding safety measures such as social distancing, sanitization, store capacity, etc.)? Based on your own experience, what have retailers tried (online and/ or in-store) that have helped bring customers back and encourage them to convert or stay loyal? Explain, describe or provide examples.