Read the following brief case study and answer the question that follows.

You have recently been assigned responsibility for restructuring your organization. Your company has grown considerably over the past five years, and company leaders recognize that change is needed. The company was founded ten years ago and this is the first time any attention has been paid to how employees are grouped. You understand the importance of the decisions that you are about to make and sit down at your desk to reflect on what the company needs going forward.

You decide to group employees based on the activities they do$,$ and separate your online employees from your retail store employees. What basis for grouping employees will yo$$ use?

Knowledge and skills

Output

Work process