Question: Read the following case and answer the question presented below. The meteoric rise and equally dramatic fall of Subhiksha, one of the earliest entrants in
Read the following case and answer the question presented below.
The meteoric rise and equally dramatic fall of Subhiksha, one of the earliest entrants in the Indian organized retail sector spanning about a decade makes an educative case study of mismatch between the competitive and supply chain strategies. The nofrills, deep discount store offering a whole range of branded consumer items from its outlets in the country, at prices lower than any of its competitors at any of those locations presented a replica of Walmart, the worlds largest and most successful discount store. The image was appealing and the offers most attractive for the Indian consumer. This led its promoters, in their early years, to believe that they had come up with the right solution for the burgeoning Indian retail industry in its transformation from traditional to organized format and could spread their presence throughout the country. This belief was strengthened by the investments that poured in from some of the largest corporate houses in the country, reflecting their confidence in the viability and growth of this strategy and format in Indian conditions. However, by Subhiksha found itself in deep trouble largely due to cash crunch and failure to sustain its widespread distribution network, including meeting its obligatory requirements like wages for the staff, leading to
of
its demise in While some experts attribute the failure of Subhiksha to global recession and credit squeeze resulting in problems of liquidity, they failed to realize its fundamental failure to achieve and maintain a strategic fit between its competitive and supply chain strategies. Subhiksha started off basically as a food and grocery store, selling branded items in this category. It went on a diversification drive to add more consumer goods, including mobile phones, which operate at rather low margins in a highly competitive market environment. Subhiksha failed to realize that the factors that led to the success of Walmart went far beyond the simple operational cost reduction measures, measures, such as nonAC smallsized stores, but was based on more strategic approach to cost reduction that was essential to support a lowprice leadership competitive strategy. It failed to see the impact on inventorycarrying costs in a widespread network where the square root law of inventory operated. It also lost sight of the fact that the larger the number of facilities, the higher their maintenance and staff costs. Transportations costs also increase beyond a certain level of increase in the number of locations to be served and the control of such a widely spread network of facilities has its own problems. Above all, its lacked communication network and infrastructure, like PointofSale Capture of Data POS and Cross Docking that ensured the continued and seamless flow of material from end to end in a highly efficient supply chain without any intermediate storage point to support their Every Day Low Price EDLP claims. Subhiksha, despite all efforts, does not seem to come out of its financial troubles.
Describe your perspective on the Subhikshas supply chain, their strategy and success failure potential.
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