Read the following:

MIT Sloan Creating Management Processes Built for Change by Worley, Williams, and Lawler

MIT Sloan Optimizing your Digital Business Model by Weill and Woerner

Read these three case studies in IBM-BPM_CaseStudies-CustomerReferences-SuccessStories

Case Study: Managing 110 million subscribers like clockwork (pages 19-22)

Case Study: Crowley Maritime plots its course ... with SOA (pages 23-28)

Choose and read one more case study in this article.

Answer the following questions in detail. Write answers to #3 below in a 5-paragraph (2 page) essay format. In other words, dont just answer #3 as part a,b,c etc. Please include in text citations and references.

Question #3 The MIT Sloan article Creating Management Processes Built for Change (by Worley, Williams, and Lawler) states that Good management process help a company execute its strategy and exercise its capabilities. But in fast changing business environments, companies also need agile management processes that can help the organization change when needed.

What is agility in this context?

How can digital business models (as articulated by Weill and Woerner in Optimizing your Digital Business Model) help accomplish these goals?

Incorporate additional thoughts from other texts you have been assigned to help you answer 3a & 3b.