Read the Information Sheet that follows for a narrative description of the job.Create a job description for this position and submit it to the instructor via Assignment Manager for evaluation.The format to be used is as follows:Enter position title in all capitals and centered at the top of the pageDEFINITION: Summary of job responsibilities.SUPERVISED BYSUPERVISESQUALIFICATIONS: Place in logical order starting with education$/$ training.DUTIES: Place in logical order, grouping like items near each other.PHYSICAL DEMANDS AND WORKING CONDITIONSINFORMATION SHEET $-$ INTERVIEW WITH MARY ANN SMITHQ: What is your official job title?A: Medical Staff Coordinator. Q: Who is your immediate supervisor, the person you report to$?$A: Dr$.$ Allen Johnston, the Medical Director. Q: What are the things you are responsible for doing?A: All kinds of things $-$ I$\text{'}$m the person who does all the coordination for the medical staff committees, including all the letters they want to write about medical staff activities. I have to work with all the officers of the medical staff as well as Dr$.$ Johnston. I keep track of the physician attendance at all medical staff meetings and document any required meetings that they miss. I keep all the credentialing files on the staff physicians which include their application forms, approvals, reference checks and ongoing documents written by$,$ or about, those physicians for as long as they remain on staff. I also start the reappointment process which is very complicated and time$-$consuming. I also have to keep the hospital directory of physicians current with names, addresses and phone numbers. That's actually pretty easy with word processing. I have to send the updated roster to all the departments, usually once a month, although sometimes it's longer when we don't add or drop anyone. Q: What did you mean by coordination of medical staff committees?A: Oh$,$ I have to arrange for the rooms and any food or refreshments, make sure the agenda gets to me in time so I can get it out. I$\text{'}$m also the official person to take and keep the minutes for all the committees, and I have to make sure the wrong people don't get access to it$,$ so I keep a record of anyone who asks for information from the committee minutes, especially Credentials, Utilization Management, Quality Improvement, and Tissue Committees. Those can get really sticky! So can the information in the physicians credentials records $-$ QI$/$UM people sometimes have me put reports in them or letters of suspension, and things like that. I also have to make sure and do all the follow$-$up on the credentials and reference letters for new applicants $-$ would you believe we found five doctors who weren't licensed in the state who wanted to get on OUR staff?! But that's the kind of thing I have to check out. I've even had to call out of state to other hospitals where some of them have practiced. Sometimes it's kind of surprising what you find out. Q: Are there any other things you're required to do for the medical staff?A: No$,$ I don't think so$,$ except you have to learn how to be very close$-$mouthed even with them, and I swear you have to be the ultimate diplomat in dealing with them and the other administrative people. You also need to know and follow HIPAA laws too. Q: What kinds of skills do you have to have to get this kind of job?A: Tact and diplomacy, and an absolute ability to keep quiet about confidential matters! Of course, you have to be able to do word processing and use transcribing equipment. We made an entry policy that $70$ wpm was the minimum keyboarding speed you could have. It would be really important that the person be able to use MS Word, using many of its advanced features. Q: Are there other software applications that you need to know?A: I do the meeting scheduling using Outlook. Actually, e$-$mail is how I mostly communicate with the various physicians and department chiefs. We track our credentialing using an Access database. We have a guy from IT who sets everything up$,$ but I have to do some data entry into the database and run some reports. Q: What other types of background education and experience do you have to have for this job?A: Well, medical terminology is a must, and really strong English and spelling skills. You have to have strong administrative secretarial experience $-$ there's no one to train you if you don't and you could make a lot of trouble for yourself if you didn't understand about confidential files. Oh$,$ I forgot one thing that I do $-$ I make sure the office has a complete set of updated medical staff bylaws, and I have to look over the new Joint Commission standards when they come out each year to see that we are in compliance. If there are changes it looks like we'll have to make, I have to highlight these and give them to Dr$.$ Johnston and the medical staff president. But back to your question $-$ you really have to have at least an associate degree in health information technology, business technology or secretarial training, or a minimum of three to four years' experience as an administrative secretary$,$ since there is no one here to help you get it together in the beginning. While certification as a medical staff coordinator would be preferred, it is not required. Q: Are there any special personality traits that are required for this job?A: Yes, I think so$.$ It's a high$-$pressure job with people who are demanding and not always friendly. You have to have a great deal of tact and patience and be very independent. People who have to be told what to do before they start will never make it in this job! Your communication skills have to be much better than average here. You also have to be well$-$dressed and have a good telephone voice $-$ never, ever lose your temper on the phone! You have to be very mature and reasonably assertive $-$ not aggressive though. Maybe persistent is a better word $-$ no$,$ I guess assertive is the right one. You also can't effort to be sick a lot. If you're off much, there's no one else to do your work so it just waits. If you are out of the office on a day that a medical staff meeting is being held it is a huge problem because someone needs to take notes of the meeting and usually there is no one else that can cover for you. Which means that the physician who is chair of the meeting has to do so which makes them unhappy.Complete the assignment, save as a Word document, then submit your file.