Read the Introduction $($Part $1$ and $2)$ and Part I Principle $1$ for The Toyota Way $($Liker$)$ and Chapters $1,2,3,$ and $4($Keyte & Locher$).$ Also, review Week $1$ and $2$ narrated notes and answer the following questions.

Select and discuss a service organization. You can select an organization that you have worked with, been a member of or one that you read about.

What are the company's values with respect to the stakeholders $($employees$,$ customers, suppliers, etc$)?$ State at least four values and explain what they mean to the company and you.

What process is in need of improvement? Please do not state Toyota as the book identifies them and provides data for this organization.

What specific wastes $($transportation$,$inventory, motion, waiting, overproduction, overprocessing, defects$/$correction$,$ and underutilized people$/$skills$)$ are occurring within the process? Identify at least two.

What type of system do $($did$)$ they use to measure and manage their operations?

Provide at least three items that you believe should be changed? Provide three types of lean principles that should be implemented to make the organization more effective? What outcome do you foresee as a result of using the lean techniques$/$principles$?$