Read the message given below and identify three problem that this message has in accordance with 3 x 3 business writing process
 

We have been at our present location only three months, and we don't understand why our December utility bill is $815.00 and our January bill is $817.50. Businesses on both sides of us, in offices just like ours, are paying only an average of $543.50 and $545,67 for the same months. We all have similar computer and office equipment, so something must be wrong. Small businesses are helpless against big utility companies. How can we prove that you read the meter wrong or that the November bill from before we even moved in here got added to our December bill? We want someone to check this meter right away. We can't afford to pay these big bills. This is this first time we've complained to you about anything, and I hope you'll agree that we deserve a better deal. Sincerely, Laura Covington Proprietor