Question: Read the scenario and identify the group decision - making technique being used. You convene a group of employees to decide how to best restructure

Read the scenario and identify the group decision-making technique being used.
You convene a group of employees to decide how to best restructure the companys customer service process. Each person is asked to first make a list of ideas for five minutes with no discussion. Members then take turns explaining their ideas to the group, and as they are recorded on a flip chart, other members are encouraged to build on the previous ideas. Independent ranking occurs to determine which idea to use.Read the scenario and identify the group decision-making technique being used.
You convene a group of employees to decide how to best restructure the companys customer service process. Each person is asked to first make a list of ideas for five minutes with no discussion. Members then take turns explaining their ideas to the group, and as they are recorded on a flip chart, other members are encouraged to build on the previous ideas. Independent ranking occurs to determine which idea to use.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!