Question: Read the scenario and identify the group decision - making technique being used. You convene a group of employees to decide how to best restructure
Read the scenario and identify the group decisionmaking technique being used.
You convene a group of employees to decide how to best restructure the companys customer service process. Each person is asked to first make a list of ideas for five minutes with no discussion. Members then take turns explaining their ideas to the group, and as they are recorded on a flip chart, other members are encouraged to build on the previous ideas. Independent ranking occurs to determine which idea to use.Read the scenario and identify the group decisionmaking technique being used.
You convene a group of employees to decide how to best restructure the companys customer service process. Each person is asked to first make a list of ideas for five minutes with no discussion. Members then take turns explaining their ideas to the group, and as they are recorded on a flip chart, other members are encouraged to build on the previous ideas. Independent ranking occurs to determine which idea to use.
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