Read the scenario, and then answer the question.

A candle$-$making company$$s wax supplier goes out of business, and the new supplier charges more for shipping and handling. Because of this, the company decides to raise its prices. Customers need to be informed of this price increase.

What are your goals when communicating this message? Check all that apply.

Promise rebates.

Encourage further correspondence.

Maintain friendly relations.

Be fair.

Project a professional image.