Read the scenario, and then answer the question about the report title.

Ron is a manager in the corporate office of a chain of clothing retail stores that has been negatively affected by the recession. His boss has asked him to study how the company could cut costs without having a negative impact on the customer experience. He has prepared a $25-$page report that includes charts of current costs, projections of the effects of three different cost$-$cutting measures, and an implementation plan.

What would be the best title for Ron$$s report?

Three Ways to Keep Customers Happy and Improve the Bottom Line

A Critical Analysis of How to Move Forward in the Recession

A Review of Cost$-$Cutting Measures and Customer Satisfaction

What should you do when writing an executive summary? Check all that apply.

Include lots of supporting details and background information.

Include the report$$s conclusions.

Use the report$$s topic sentences and concluding sentences as a guide.

Cover all the major ideas.