Read the scenario as you read consider your position in relation to the ethical and legal forces at work and then answer the questions you work for Holstead communications a midsize digital phone cable Internet service provider in rural New Mexico your company has always provided customers with two billing options a paperless or traditional as a cost measure the company has decided to discontinue its traditional billing options all customers who choose a traditional billing options will be charged a yearly billing fee of $$25$ this will offset printing and mailing cost of $$600,000$ annually the CFO and legal team have determined that whole state is not legally obligated to announce that the increase so its customers therefore to avoid customer loss negative and a potential decrease in revenue wholesale will not announce the new customers with traditional billing options will see a $$2\mathrm{.}08$ increase on their monthly bills as a customer service rep you understand the difficulties that the additional fee will pose for custom customers for example you know that some of wholes sell older custom and customers who do not speak English will not be able to decipher the additional fee on their bills you are uncomfortable with the choice that management has made regarding billing fees despite your concerns you know you will be up for promotion next month and you have decided not to jeopardize your chances for advancement thinking about your own position and potential for promotion next month which of the causes of unethical behavior and decision$-$making influence your actions in this situation check all that apply misplaced corporate loyalty excessive emphasis on customer service session with personal advancement unwilling to take stand for what is right