Read this paragraph and answer the following questions. Angela is often chatting with coworkers and surfing the
Question:
Read this paragraph and answer the following questions.
Angela is often chatting with coworkers and surfing the internetat work. She still manages to complete all her work on time, butshe has to stay late each night to do it. Another employee, Ted,typically finishes all his tasks ahead of time and is not verysocial. They need to finish a team project within two days, but Tedvery annoyed with Angela’s slow pace and Angela is upset with Tedfor pushing her so much. Ted tried to confront Angela about it, butin his anger he made some false accusations that caused Angela tobecome very upset and now they aren’t talking to eachother.
(1) What is/are the cause(S) of the problem? Choose 1 or morefrom the potential causes (Task interdependence, Jurisdictionalambiguities, Communication problems, Scarce resources, lack ofcommon performance standards, Individual differences).
(2) What do you think is the best conflict resolution mode to use?Explain why. (Resolution modes include: Compete, Collaborate,Compromise, Avoid or Accommodate)
(3) How would you prevent and reduce this type of conflict in thefuture if you were the manager?
Expert Answer:
1 The main cause of the problem is that both Ted and Angela have different personalities Angela like... View the full answer
