Question: Recall a situation where you observed a persistent problem impacting a specific group of people, and decided to help. This should be an issue you

Recall a situation where you observed a persistent problem impacting a specific group of people, and decided to help. This should be an issue you chose to tackle on your own initiative (rather than were asked to tackle), focusing on a challenge faced by these people (rather than by yourself, your team, or your company).

What new knowledge or skills did you need to acquire to address this issue effectively?

How did you engage with the affected individuals throughout this work to understand the problem and design or evaluate your solution?

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