Question: Recall from the text: Regular changes require a business approver and an IT approver before they can be implemented. Emergency changes do not have to
Recall from the text:
Regular changes require a business approver and an IT approver before they can be implemented.
Emergency changes do not have to have business or IT manager approval; however, they require a postimplementation approval after they are implemented.
Questions
Which month had the highest count of changes opened?
How many emergency changes were opened in July
Which application had the highest count of regular changes submitted?
Which application had the highest count of emergency changes submitted?
How many infrastructure emergency changes were opened in September
How many highrisk changes did Julias Cookies firewall have opened overall?
How many days, on average, did it take for a change to be implemented after it received IT approval?
How many regular changes did not receive IT manager approval before being implemented?
Take it to the next level!
How many changes received postimplementation review within three days or more from the time the change was implemented? Hint: Use DAYS
Which application had emergency changes during the testing period and received a postimplementation review three days after the changes were implemented?
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