Question: - Recall that service operations can be classified as processing people, goods, or information. What challenges are faced in each category when globalization is undertaken?

- Recall that service operations can be classified as processing people, goods, or information. What challenges are faced in each category when globalization is undertaken? - Chili's, a U.S.-based restaurant chain that offers Mexican food, has its largest establishment in Monterrey, Mexico. Why is Chili's so successful in Monterrey? - What is the inherent conflict in a franchising arrangement? - What explains the continuing trade surplus in services for the United States
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