recognizes that any quality improvement may improve a company's competitive ability. O a. O b. Return...

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recognizes that any quality improvement may improve a company's competitive ability. O a. O b. Return on quality O c. Total quality management O d. Customer service Total customer satisfaction recognizes that any quality improvement may improve a company's competitive ability. O a. O b. Return on quality O c. Total quality management O d. Customer service Total customer satisfaction

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