Describe a real and specific example of how operational excellence has created or supported a company’s sustainable competitive advantage, preferably based on your own experience. What (operational) aspects worked best? Worst? What might have been done differently (operationally) to make it even better?

Answer rating: 100% (QA)

Since the question requires personal experience I would like to share one My friend has a family bakery Soon after graduation he joined his fathers bakery When he joined the family business ten years ... View the full answer