Reengineering how a firm performs a business process

Select one:

a$.$ is a tool for pulling the pieces of strategy$-$critical processes out of different departments and unifying their performance in a single department or cross$-$functional work group.

b$.$ is the most frequently used tool of total quality management $($TQM$).$

c$.$ requires that a company have many strategic partnerships and alliances with outsiders.

d$.$ is typically cheaper and easier to do than using Six Sigma techniques to achieve the same cost savings.

e$.$ is usually a company's most important "best practice" for achieving operating excellence.