Question: Refer to the case study Knowledge management practices in Brazilian software organizations: the case of SERPRO answer the following : Students will comprehend the

Refer to the case study " Knowledge management practices in Brazilian software organizations: the case of SERPRO"

answer the following :

Students will comprehend the attached Case study of Engineering organization (E.O.) Knowledge management practices in software organizations address the following Knowledge Management (K.M.):

1. What is the overall problem(s) in this case?

2. Describe the four main knowledge management disciplines used in the case study.

3. What factors affect the problem(s) related to this case?

4. Discuss managerial, organizational, and technological issues and resources related to this case.

5. What is the final solution that can be recommended to the management of the Did the organization describe the case? Provide your arguments in support of the recommended solution.

6.Epilogue and Lessons Learned

7. What are the strengths of their definition? Weaknesses?

8. Provide some recommendations and explain how the E.O. would benefit from them.

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