Reference:Operation s Management, 14th edition, William Stevenson Book

Based off Chapter 14 JITand Lean Operations

Read Chapter 14 from the text and get familiar with concepts of "lean" and waste elimination. Give a process this could be a process at work or a process you use like registration, purchasing a service,(cable, internet)the process of disputing a charge at a credit card(the whole process till you gets a solution) or any other process that is a little bit involved

Provide a reference from a website article ,journal blog, book etc. to back up your statement

Include the reference along with your statement