References Needed***

Omni-Channel Retailing a. What information systems and technology are referring to in the supply chain domain (ie. what is it all about); b. What the latest development in information systems and technology in supply chain is (i.e. what is the state of the art); c. What activities are involved in the function or how it is implemented or utilized in the supply chain (i.e how does it work); d. What value doe this function add to products or services (i.e; why is it needed) e. How the function or its activities can help improve efficiency or responsiveness of a supply chain thereby giving it a competitive advantage (i.e why is it important)