1. ___________ refers to determining what information is needed and how that information can be obtained efficiently and effectively.

   	a.	The marketing research objective
   	b.	Secondary data
   	c.	The marketing research problem
   	d.	The management decision problem

4 points

QUESTION 2

1. Compared to face-to-face focus groups, online focus groups _________________.

   	a.	incur higher costs.
   	b.	have low participation rates.
   	c.	access hard-to-recruit subjects.
   	d.	have a narrow geographic scope.

4 points

QUESTION 3

1. When conducting marketing research projects, which of the following statements is true of secondary data?

   	a.	It doesnt provide detailed information to the researcher to help him make decisions.
   	b.	It can result in loss of time and money.
   	c.	It refers to information collected for the first time.
   	d.	It can suggest research methods needed for solving a problem.

4 points

QUESTION 4

1. Which of the following statements is true of nonprobability samples?

   	a.	In a nonprobability sample, the probability of selection of each sampling unit is not known.
   	b.	Nonprobability samples are expensive.
   	c.	Nonprobability samples cannot be used in marketing research.
   	d.	In a nonprobability sample, every element has a known statistical likelihood of being selected.

4 points

QUESTION 5

1. _____ is a system for gathering information from respondents by continuously monitoring the advertising, promotion, and pricing they are exposed to and the things they buy.

   	a.	A Web survey system
   	b.	Scanner-based research
   	c.	An online focus group
   	d.	Online research communities

4 points

QUESTION 6

1. Why do marketers segment their markets and what are the basic criteria for doing so successfully?

   	a.	Segments must be composed of people with different characteristics.
   	b.	Segments must be divided according to the North American Industry Classification System.
   	c.	Segments must be composed of people with different product needs.
   	d.	Segments must be large enough to warrant developing and maintaining a special marketing mix.

4 points

QUESTION 7

1. Chipotle has become popular with a variety of people. It recently identified a primary customer segment in Millennials. To win over this demographic group, traditional media is less authentic in the perception of Millennials, therefore, Chipotle does not use traditional media, and its marketing and promotion focus on maintaining a large online and social media presence. Here Chipotle is likely to use:

   	a.	concentrated targeting.
   	b.	differentiated marketing.
   	c.	multisegment targeting.
   	d.	undifferentiated targeting.

4 points

QUESTION 8

1. To develop a successful segmentation scheme, marketers gather data about the population within specific geographic boundaries, the number of people in various age categories, and other social and demographic characteristics. This example describes which of the four basic criteria used to develop useful segment schemes?

   	a.	Identifiability and measurability
   	b.	Responsiveness
   	c.	Sustainability
   	d.	Accessibility

4 points

QUESTION 9

1. Gamers Page is a magazine that primarily caters to people who are enthusiastic about sports and who enjoy gaming. In this scenario, the editorial board of Gamers Page uses _____.

   	a.	family life cycle segmentation
   	b.	gender segmentation
   	c.	geographic segmentation
   	d.	psychographic segmentation

4 points

QUESTION 10

1. Chipotle stated they were "in the market for Mexican food" by competing on quality instead of price. Chipotle is a company that prides itself on serving food with integrity. Which mass market targeting strategy did it use when entering the market?

   	a.	Concentrated targeting
   	b.	Differentiated marketing
   	c.	Undifferentiated targeting
   	d.	Multisegment targeting