Reid Company would like to implement a balanced scorecard performance measurement system. Its senior management team has assembled the measures shown below for possible inclusion in its scorecard.

Required:

For each measure, indicate by placing an X in the appropriate column whether it would most likely be classified in the learning and growth, internal business process, customer, or financial category of the company's balanced scorecard.

$\backslash$table$[[$Item$,\backslash$table$[[$Learning$],[$and$],[$Growth$]],\backslash$table$[[$Internal$],[$Business$],[$Process$]],$Customer$]]$ Financial