Question: Relate the ITIL incident lifecycle to your current workplace, or in a company for which you would like to work, and explain which phases are

  • Relate the ITIL incident lifecycle to your current workplace, or in a company for which you would like to work, and explain which phases are missing in the organization. Document the effect of that on the overall incident management process in your workplace.
  • Consider how ITIL and other standards of risk management—such as, Business Impact Analysis (BIA), Business Continuity Planning (BCP), and Disaster Recovery Planning (DRP)—are used to strategically manage risks. How can security experts utilize such strategies to manage security-related incidents?
  • Explain what other standards are available that could be used for managing security-related incidents. Please elaborate showing the main components in those standards to be used for this task.

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In my current workplace the ITIL incident lifecycle is integrated into our incident management process We follow the ITIL framework quite closely but there are certain phases that are not as welldevel... View full answer

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