Question: Requests Received, Date-Summped, And Put In Supervisor's Box Supervisor Distributes Requests to Clerks Clerk Examines Request To Determine Type Current Changes Withdrawal Close Balance Call

 Requests Received, Date-Summped, And Put In Supervisor's Box Supervisor Distributes Requeststo Clerks Clerk Examines Request To Determine Type Current Changes Withdrawal CloseBalance Call Employee To Verify Determine Determine SP Determine SP Current SP

Requests Received, Date-Summped, And Put In Supervisor's Box Supervisor Distributes Requests to Clerks Clerk Examines Request To Determine Type Current Changes Withdrawal Close Balance Call Employee To Verify Determine Determine SP Determine SP Current SP SP Determine Balance Balanet Balance Information Call Conflict? Employ or To Enough? Balance? Resolve SP Make Changes Call Employee To Approve Claim Verify Withdrawal And Send To And Print Out Accounting Approve Claim Accounting Prints And Send To Check And Accounting Sends Back Accounting Print Auach Printout Attach Check To Check And To Form Letter Sends Back For Letter Anach Check To SP Clove Account Form Letter And Print Out Auach Printout To Form Letter Complete Form Letter Log Enter Information In Log Book And Place Form Letter In Our Box Notes: . "SP" is the Savings Plan Data Base . A copy of a blank form letter is attachedDate: Dear In response to your request via Savings Plan Form SP-190: o Your current balance is: $. Date: o Changes have been made to your account as marked on the enclosed printout. o Your withdrawal request has been processed as follows: o Request denied, insufficient balance o Check is enclosed o Your account has been closed as shown on the enclosed printout. o No balance in account. o Check for balance is enclosed. If you have any questions, please call me in the Benefits Claims Processing Department: Name: Telephone No.:Q1) What do you think you should do now? Q2) How can you use existing data at this point to further your investigation? Q3) What data would you like to see next? What tools will you use

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