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Capital One

This activity is important because, as a manager, you should know the importance of managing employee stress. Companles may help employees reduce stressful demands with programs such as job sharing or sabbaticals. Others may provide resources such as training interventions or wellness programs.

The goal of this activity is to demonstrate your knowledge about stress and coping by reading a case and answering questions.

Read the case and answer the questions that follow.

How often do you feel like you need to blow off some steam at the end of a pressure$-$filled day? Imagine if you could walk from your office to a state$-$of$-$the$-$art fitness facility that included basketball, racquetball, lighted tennis courts, and sand volleyball courts. How about softball flelds, exercise floors, and equipment for strength training and cardiovascular activities? Add nature$-$based walking tralls and a tal chl garden that you could use whenever you wanted. You could have all these as part of your benefits package If you were an employee of Capital One, one of the fastest$-$growing and mast admired financlal services providers in the world today.

Capital One grew from a small spin$-$off divislon of a larger flnanclal company in $1994$ to #$112$ on the Fortune $500$ today. The company has earned numerous honors such as belng llsted as #$17$ on the $2017$ Fortune $"100$ Best Companies to Work For" list. Other awards include excellence in LGBT equality, disability equality, and as a G$.$I, spouse$-$friendly workplace. Many of the company's honors are related to policies that reduce stress, such as onsite medical care, compressed workweeks, virtual meeting training for working at home, and pald time off for volunteering.

Consistent with the value It places on the health and well$-$being of employees, Capital One invested millions of dollars in world$-$class fitness centers at many of Its locations. The company also collected data to assess whether particlpation rates in those centers were associated with benefits to the company. Results showed that investments in first$-$class fitness centers and other amenities that create a more positive work environment pay off in increased productlvity and reduced health care costs. These findings match scientific research showing that participation in fitness activities reduces stress levels, risk of coronary heart disease, and memory loss.

A stressed employee who goes for a walk on a nature trall in the middle of the workday is using what type of coping mechanism?

Multiple Choice