Requirement $1.$ Classify each item as a prevention$$ cost$,$ an appraisal$$ cost$,$ an internal failure$$ cost$,$ or an external failure cost.

Classify the first four items.

Strength$-$testing one item from each batch of panels $..............$

Training employees in TQM $.................................$

Training suppliers in TQM $..................................$

Identifying preferred suppliers who commit to on$-$time delivery of perfect quality materials $...................................$

Part $2$

Classify the next four items.

Avoid lost profits from lost sales due to disappointed customers $....$

Avoid rework and spoilage $..............................$

Avoid inspection of raw materials $.........................$

Avoid warranty costs $......................................$

Part $3$

Requirement $2.$ Should Super GlassSuper Glass implement the new quality$$ program? Give your reason.

Super GlassSuper Glass

$$

should

should not

adopt the new quality program. The program

$$

may cost

should save

the company $$$enter your response here.

Super Glassadopt the new quality program.The programthe company $the company $$.$