Requirement 1. Explain the difference between lag and lead indicators Lead indicators are performance measures They Lag indicators are performance measuros that tend to They that tend to indicators. The financial resuts of a period Operational measures tend to be Financial measures tend to be indicators Current customer satisfaction ratings, defect rates, and on-time delivery rates Management needs to know the results of past decisions, but it also needs to know how current decisions may affect the future To adequately assess the company, managers need Requirement 2. The following is a list of financial measures Indicate whether each is a lag or lead indicator Indicator