Requirements

Analyze Cigna organizations external and internal environments.

Evaluating the organization's internal environment is also critical. This requires evaluating such functional areas as clinical operations, information systems, marketing, clinical support, human resources, financial administration, and so on. In an internal environmental analysis, leaders carefully examine each function or organizational subsystem and then develop and analyze a list of strengths and weaknesses for each.

External Environment

Clinical Operations Strengths and Weaknesses

Information systems Strengths and Weaknesses

Marketing Strengths and Weaknesses

Clinical support Strengths and Weaknesses

Human resources Strengths and Weaknesses

Financial administration Strengths and Weaknesses

Internal Environment

Clinical Operations Strengths and Weaknesses

Information systems Strength and Weakness

Marketing Strength and Weakness

Clinical support Strength and Weakness

Human resources Strength and Weakness

Financial administration Strength and Weakness