res a large selection of ding, and roofing. The stantly changing. When od flooring, sales repre- en call the supplier for the most ses a manual price sheet, which has been up- day. Often, the supplier must call Don's sales reps back because the e company does not have the newest pricing information immediately on hand. Assess the business impact of this situation, describe how this process could be improved with information technology, and identify the decisions that would have to be made to implement a solution. Henry's Hardware is a small family business in Sacramento, California. The own- ers must use every square foot of store space as profitably as possible. They have 2-9 never kept detailed inventory or sales records. As soon as a shipment of goods arrives, the items are immediately placed on store shelves. Invoices from suppliers are kept only for tax purposes. When an item is sold, the item number and price are rung up at the cash register. The owners use their own judgment in identifv- ing items that need to be reordered. What is the business impact of this situation? How could information systems help the owners run their business? What data should these systems capture? What decisions could the systems improve