Research conducted by UPSA Consult in the year (2020) has indicated a rising rate of labour turnover
Question:
Research conducted by UPSA Consult in the year (2020) has indicated a rising rate of labour turnover particularly in the Ghanaian own service companies in the telecommunication and banking sectors. According to the report, about 50 percent of the employees in the service industry have intention of leaving their jobs and this might affect the image of the sector as well as the quality of service provided, leading to a decrease in their market shares to foreign own service companies in the sector. Turnover intention can be defined as a conscious and deliberate desire to leave an organization within the near future. The general manager of UPSA Consult wants to investigate how age, gender and educational attainment influence turnover intention of staff in UPSA Consult. UPSA Consult is structured as follows:
Departments Number of staff
Marketing Department 192
Sales Department 320
Operations Department 188
Required:
In line with this, you have been appointed by the general Manager of UPSA Consult to work as a team on this project:
a. Formulate a research topic and state the dependent and independent variables.
b. State the general objective and two specific objectives for this study.
c. Based on the specific objectives identified, develop either two research questions
or two hypotheses.
d. Identify the type of research approach to be adopted and why?
e. What is the population of your proposed study and the sampling technique(s) to be adopted in selecting a sample size of 100? Justify the sampling technique(s) to be adopted.
Essentials of Business Analytics
ISBN: 978-1285187273
1st edition
Authors: Jeffrey Camm, James Cochran, Michael Fry, Jeffrey Ohlmann , David Anderson, Dennis Sweeney, Thomas Williams