Research to answer the question what is the key information contained in a:

Quality Plan and

Quality Policy

How are the 2 documents different?

Use the following sources:

the Kerzner eText for the course

other course material such as Reading: Quality Plans (ASQ)

Your answer should be approximately 200 words. Write the answer in your own words. Do not copy from other sources.

Submit your answer in a MS Word file to the assignment drop box: Exercise 4

You do not have to include a title page. Your name and student number should be placed at the start of the assignment.