Respond to the following questions in detail: Discuss and decide the best course of action to handle
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Respond to the following questions in detail:
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Discuss and decide the best course of action to handle the following situations: a) The chef has made a mistake on your order. b) You have taken the order, and the guest states that you did not get the order correct. c) You present the check to your table of guests, and they ask you to divide the check for them because they want to pay separately. d) You are an above-average server and think that the policy of sharing tips equally with fellow workers is unfair. e) You have come down with a bad cold the night before you have to go to work. f) A new employee has just begun to work at the restaurant. She is from another country and speaks with an accent. She needs to be accepted onto the team. What can you, as a peer server, do to help her overcome any anxiety she may have? Discuss and decide the best course of action to handle the following situations: a) The chef has made a mistake on your order. b) You have taken the order, and the guest states that you did not get the order correct. c) You present the check to your table of guests, and they ask you to divide the check for them because they want to pay separately. d) You are an above-average server and think that the policy of sharing tips equally with fellow workers is unfair. e) You have come down with a bad cold the night before you have to go to work. f) A new employee has just begun to work at the restaurant. She is from another country and speaks with an accent. She needs to be accepted onto the team. What can you, as a peer server, do to help her overcome any anxiety she may have?
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a The best course of action for a mistake on your order by the chef is to politely inform your serve... View the full answer
Related Book For
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts
Posted Date:
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