Question: RESPONDING TO THE CASE 2 . Although not a different language per se , how might the language of the functional areas within the organization

RESPONDING TO THE CASE
2. Although not a "different language" per se, how
might the language of the functional areas within the
organization have interfered with communication?
How did the employee roles from the combined
organizations impact the communication process?
3. As a supervisor, what suggestions would you offer to
improve the communication between groups?
Sources: Based on L. Gratton and T. J. Erickson, -8 Ways
to Build Collaborative Teams," Harvard Business Review,
November 2007,100-109; and J. Gordon, "Building Brand
Champions," Training January/February 2007,14-17.
RESPONDING TO THE CASE 2. Although not a "different language" per

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