Question: Responding to the Case 6 - 1 6 . Identify and describe each of the various types of controls used in the situation at the

Responding to the Case
6-16. Identify and describe each of the various types of
controls used in the situation at the Plucky Chicken.
6-17. Identify and describe the focus of control used by
the supervisor at the Plucky Chicken.
6-18. Identify and describe where the steps in the control
process were applied at the Plucky Chicken.

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