Response Sheet: Staff Performance $-$ Quarterly Analysis

Complete using data in the assignment spreadsheet. Adjust spacing to accommodate answers.

Student Name:

Indicate the number of staff $($FTEs$)$ currently employed in each of these positions: $(7$ points$)$

Coder:

File Clerk

Record Analyst $($I and II$)$

Record Processor $($I and II$)$:

Release of Information Clerk

Transcriptionist

Managers, supervisors $($all$)$:

Compare actual performance to standard: Calculate and record the variance $($difference$)$ for the month of March for each of the following: $(6$ points$)$

Records $-$ Days in analysis end of month:

Coding$-$ Average completed per coder.

Transcription$-$ Average turnaround time H&P:

Release of information$-$Average turnaround time requests processed:

Scanning error rate:

Misfiles:

Based on your analysis of data across the quarterly performance report, comment on trends, patterns or issues noted with respect to: $(4$ points$)$

Volume of work

Staffing

Based on your analysis of the quarterly staff performance report, offer three management recommendations for further evaluation and$/$or action. Place in order of priority. $(6$ points$)$

Answer the question below in your own words; cite any source referenced. $(2$ points$)$

Select one of the performance indicators shown in lines $5-19($records days in analysis $-$ staff turnover$)$ on the Performance Report. Note your selected indicator, and recommend two steps a manager can take to ensure the performance standard$/$benchmark is appropriate.

Performance indicator selected:

$1.$

$2.$