Question: Retail Partners Inc., which operates eight discount store chains, is seeking to reduce the costs of its purchasing activities through reengineering and a heavier use

Retail Partners Inc., which operates eight discount store chains, is seeking to reduce the costs of its purchasing activities through reengineering and a heavier use of electronic data interchange (EDI). Which of the following benchmarking techniques would be appropriate in this situation?
I. A comparison of the purchasing costs and practices of each of Retail Partners' store chains to identify their internal "best in class."
II. A comparison of the practices of Retail Partners to those of Discount City, another retailer, whose practices are often considered "best in class."
III. A comparison of the practices of Retail Partners to those of Capital Airways, an international airline, whose practices are often considered "best in class."
IV. An in-depth review of a retail trade association publication on successful electronic data interchange applications.
a.
I, II, III, and IV
b.
I and II only
c.
Il and IV only
d.
I and IV only

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