Return on investment ______________. Answer Unselected helps determine the net profits or savings as a percentage of the original investment Unselected is the set of key benefits and values the salesperson promises to deliver to satisfy the customer's needs Unselected involves listing the costs to the buyer and the savings to be achieved from the purchase Unselected is the process by which you motivate someone else to voluntarily do something you'd like done Unselected I don't know yet