Reverse logistics is often an after thought, typically people will focus on the idea that it is a 'cost center' rather than a 'value generator'. This is, of course, nonsense. While there is a cost to designing and maintaining a robust returns process, there is implicitly high value that can come as a result. So, what might it be?

What are the value opportunities that come as a result of a sound reverse logistics system?

What is the purpose of reverse logistics?

What is the connection between reverse logistics, SCM, and marketing?