Review Case Studies

Usability & User Experience Goals

Examine how the following interactive products have been designed, paying particular attention to how the user is meant to interact with it.

a) Develop a set of usability goals (6) that will be most relevant in evaluating the product. Explain how the product fulfilled/failed to fulfill the usability goal and provide an example.

b) Convert the usability goals into questions in order to use them to assess how well is the software.

c) Decide which are the most four important ones and explain why?

d) Develop a set of user experience goals (3) that will be most relevant in evaluating the software. Explain for each user experience goal of how the software will support gaining the user experience goal (example).

e) Convert the user experience goals into questions in order to use them to assess how well is the software.

f) Discuss one possible improvement to the interface.

The interactive products are:

-Alibaba, a global trade center. You may find Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade, Import & Export on alibaba.com.

-Amazon.com, Inc. is an American e-commerce company. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys and jewelry. It almost sells everything you need. http://www.amazon.com