Review Chapter 4, 5, 6, 7, 8, & 9 in your textbook Supervisory Management, 9e by Donald Mosley.

1. Describe the difference between a "functionally" organized department and a department organized by "product"?
2. Define the Unity of Command principle; and why should this principle be important to organizations?
3. Define the Span of Control principle. Why should this principle be important to organizations?
4. What are the 3 key aspects of delegation? How would you ensure that work you delegate to others, gets accomplished correctly?
5. Describe the difference between Intrinsic Motivation and Extrinsic Motivation.
6. The lessons from the theories of motivation can be synthesized into 5 basic steps for motivating employees. What are these steps?
7. Identify and define the 4 stages of group development?
8. Identify the 4 Variables that determine a groups effectiveness?
9. Define Group Norms, and why are they important for groups?
10. Identify 2 advantages and 2 potential disadvantages of problem-solving groups.