Question: Review the case, Citibank: Performance Evaluation After reviewing the case, prepare responses to the following questions: 1.Why has Citibank introduced a Performance Scorecard? 2.Assume that

Review the case, Citibank: Performance Evaluation

After reviewing the case, prepare responses to the following questions:

1.Why has Citibank introduced a Performance Scorecard?

2.Assume that you are Lisa Johnson. Complete Exhibit 1 to evaluate James performance.

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